Raiffeisen Waren GmbH is committed to making its websites accessible to all users, including people with disabilities. Our aim is to continuously improve usability and accessibility in accordance with the applicable legal requirements for digital accessibility.

This accessibility statement applies to the following websites operated by Raiffeisen Waren GmbH:

– https://www.rw.net/
– https://energie.rw.net/

Legal framework

The above-mentioned websites are intended to comply with the requirements of the German Barrier-Free Information Technology Ordinance (BITV 2.0), the Web Content Accessibility Guidelines (WCAG) 2.2, the European standard EN 301 549 (version 3.2.1), as well as the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG) and the corresponding ordinance (BFSGV).

Status of compliance with the requirements

The listed websites are currently partially compliant with the accessibility requirements mentioned above. Some accessibility barriers still exist and are being identified and addressed on an ongoing basis.

Non-accessible content

Some content and functions on the listed websites are not yet fully accessible. This may particularly affect the following areas:

– keyboard accessibility of navigation and menu elements,
– visual indication of keyboard focus on interactive elements,
– focus behavior when opening or switching content (e.g. accordions or buttons).

For the website www.rw.net, no complete and comprehensive technical accessibility audit has yet been carried out. Possible barriers are currently being reviewed and will be reduced step by step as part of ongoing technical improvements.

Raiffeisen Waren GmbH is continuously working to improve the accessibility of all listed websites.

Preparation of this statement

This statement was prepared on January 1, 2026.
The assessment was carried out, among other things, using the Eye-Able® technology provided by Web Inclusion GmbH. Automated tests as well as supplementary manual checks were performed.

Further information is available at https://eye-able.com/

Use of Eye-Able assistive software

To support barrier-reduced use, the Eye-Able software by Web Inclusion GmbH is used on the listed websites. It offers, among other features:

– adaptive text enlargement,
– adjustment of color contrasts,
– compensation for color vision deficiencies,
– text-to-speech functions,
– individual display options (e.g. enlarged cursor, hiding images or animations).

The feature menu can be accessed via the Eye-Able icon on the website.

Feedback and contact details

If you notice any accessibility barriers on our websites or have suggestions regarding accessibility, please feel free to contact us. We will respond as quickly as possible and no later than within the statutory period of six weeks.

Raiffeisen Waren GmbH
Ständeplatz 1–3
34117 Kassel
Germany

Email: marketing@rw.net
Phone: +49 (0) 561 7122-0

Dispute resolution

In accordance with Section 36 of the German Consumer Dispute Resolution Act (VSBG), Raiffeisen Waren GmbH does not participate in dispute resolution proceedings before a consumer arbitration board and is not obliged to do so.

Competent market surveillance authority

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services
Carl-Miller-Strasse 6
39112 Magdeburg
Germany

Phone: +49 391 567 6970
Email: kontakt@mlbf-barrierefrei.de